Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days.
Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please
allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email.

If your processing time exceeds 2-3 business days.

Shipment method / Estimated delivery time Shipment cost

POST Luxembourg – Luxembourg Only | Standard 1-2 business days | 3.00€-5.00€ (depending on weight)
POST Luxembourg – Europe | Standard +-5 business days | 5.00€-7.00€ (depending on weight)

Shipping charges for your order will be calculated and displayed at checkout.

Overnight/Express delivery is not available at this point.

Delivery delays can occasionally occur.

No delivery to P.O. boxes at the moment.

Shipment confirmation

You will receive a Shipment Confirmation email once your order has shipped.

Customs, Duties and Taxes

We are not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

We are not liable for any products damaged or lost during shipping. If you
received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently ship worldwide.